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The Philippine Health Insurance Corporation (PhilHealth) said Sunday that it has reached out to the family of a deceased member who was allegedly denied assistance and benefits.
“PhilHealth immediately mobilized upon learning of the incident to understand and address the situation. We have reached out to the member’s wife and have agreed on the next steps as we explore all avenues of support,” PhilHealth said in a report on “Unang Balita” on Monday.
PhilHealth added that it is already coordinating with the concerned hospitals to further understand the circumstances.
“Please know that PhilHealth will always stand with our members, especially in their time of need,” it said.
On Friday, a social media post by the deceased member’s wife went viral after she said her husband was deemed ineligible for PhilHealth benefits because he had been confined for less than 24 hours.
“What is the purpose of #PhilHealth if the people who have contributed for decades cannot access the benefits when they need them most?” she said in the post.
PhilHealth said it is aware of the viral post and deeply empathizes with the family.—Lyjah Tiffany Bonzo/MCG, GMA News
